Helpdesk Status Monitor
Real-time uptime monitoring for 12 helpdesk and customer support tools. We check every 5 minutes so you know before your customers do.
All Monitored Tools
Is Zendesk Down?
Zendesk is a leading customer service platform used by over 100,000 businesses. Outages can impact t...
Is Freshdesk Down?
Freshdesk by Freshworks provides helpdesk and ticketing solutions. Downtime affects ticket managemen...
Is HubSpot Down?
HubSpot powers CRM, marketing, sales, and service tools for millions of businesses. Outages can disr...
Is Intercom Down?
Intercom provides customer messaging, live chat, bots, and a help center. Downtime impacts in-app me...
Is LiveChat Down?
LiveChat powers real-time customer conversations for 37,000+ businesses. Outages affect chat widgets...
Is Tidio Down?
Tidio combines live chat and AI chatbots for ecommerce and small businesses. Downtime affects chat w...
Is Zoho Desk Down?
Zoho Desk is part of the Zoho ecosystem providing helpdesk ticketing, knowledge base, and customer p...
Is Help Scout Down?
Help Scout provides shared inbox, knowledge base, and live chat for customer-focused teams. Downtime...
Is Gorgias Down?
Gorgias is a helpdesk built for ecommerce, integrating with Shopify, BigCommerce, and Magento. Downt...
Is Crisp Down?
Crisp provides multi-channel customer messaging including live chat, email, and social integrations....
Is HelpDesk Down?
HelpDesk is a ticketing system by the team behind LiveChat. Downtime affects ticket management, auto...
Is ChatBot Down?
ChatBot is an AI chatbot platform by the LiveChat team. Downtime affects bot conversations, visual b...
Why We Monitor Helpdesk Tools
When your helpdesk goes down, every minute counts. Customer tickets pile up, live chats go unanswered, and your team scrambles to figure out if the problem is on your end or theirs.
We independently monitor 12 popular helpdesk and customer support platforms every 5 minutes. Our checks run from multiple locations to avoid false positives — if we say it's down, it's really down.
Each tool page includes real-time status, response time trends, uptime history, common troubleshooting steps, and alternative tools to consider if reliability is a concern. We also link to each tool's official status page for incident details.
Frequently Asked Questions
How often do you check each tool?
Every 5 minutes, 24/7, from multiple geographic locations.
How accurate is the monitoring?
We verify downtime from multiple locations before marking a service as down, eliminating false positives from local network issues.
What should I do if my helpdesk is down?
Check the tool's official status page for ETAs. Set up email or phone as backup channels. Consider our tool recommendations for reliable alternatives.
Do you monitor all features or just the website?
We monitor the main application URL. Individual features (APIs, chat widgets, specific data centers) may have separate status. Check the official status page for granular details.