Find Your Perfect Helpdesk Stack
Answer 5 quick questions and get a personalized recommendation based on your team, budget, and business needs.
How big is your support team?
How We Recommend Helpdesk Tools
Choosing the right helpdesk platform is one of the most important decisions for any support team. The wrong choice means wasted budget, frustrated agents, and poor customer experience. Our recommender uses real pricing data and feature comparisons from our in-depth reviews to match you with the right tool.
We consider five factors: team size (which affects per-agent costs and plan limits), industry (ecommerce teams need different features than SaaS companies), budget (including free plan availability), feature requirements (automation, AI, compliance), and scalability (whether the tool grows with you).
All pricing is sourced from official vendor websites and verified regularly. For detailed cost comparisons, check our interactive pricing calculator. For deep dives on individual tools, browse our helpdesk reviews and pricing breakdowns.
Frequently Asked Questions
How does the helpdesk stack recommender work?
Our recommender asks about your team size, industry, budget, and priorities, then scores helpdesk tools based on feature matching, pricing fit, and industry relevance. Recommendations are based on real pricing data and feature comparisons from our reviews.
Which helpdesk tools does the recommender compare?
We compare Zendesk, Freshdesk, LiveChat, Intercom, Tidio, and HubSpot Service Hub across all their plans — from free tiers to enterprise. Pricing data is regularly verified against official sources.
Is the helpdesk recommendation free?
Yes, the recommender is completely free to use. Some results include affiliate links to tools we partner with, but recommendations are scored based on fit — not commissions.
What is the best helpdesk for a small business?
For small businesses with 1–5 agents, Freshdesk (free for up to 2 agents), Tidio (affordable AI chatbot with live chat), and HubSpot Service Hub (free CRM-integrated helpdesk) are popular starting points. The best fit depends on your specific requirements — use our recommender above for a personalized suggestion.