Is Crisp Down?
Crisp provides multi-channel customer messaging including live chat, email, and social integrations. Downtime affects the chat widget, shared inbox, and chatbot.
Live Status
Official status page: https://status.crisp.chat
Common Crisp Issues
If Crisp appears to be working but you're still having problems, here are the most commonly reported issues:
What to Do When Crisp Is Down
1. Check the official status page. Visit status.crisp.chat for real-time incident updates and estimated time to resolution.
2. Clear your cache and try a different browser. Sometimes what looks like an outage is a local caching issue. Try incognito mode or a different device.
3. Check your internet connection. Test other websites to confirm your connection is working. Try switching between WiFi and mobile data.
4. Set up backup communication channels. During extended outages, redirect customers to email, phone, or a temporary chat widget from an alternative provider.
5. Consider a backup tool for business continuity. If Crisp outages are frequent or your business can't afford downtime, having a secondary support tool ready can save you.
Crisp Alternatives to Consider
If Crisp downtime is impacting your business, these alternatives offer reliable uptime and comparable features:
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Frequently Asked Questions
How do I check if Crisp is down?
Visit status.crisp.chat for official status, or use our independent monitoring on this page.
Is Crisp free?
Yes, Crisp has a generous free plan for up to 2 agents with basic live chat and inbox. Paid plans start at $25/month.
How reliable is Crisp?
Crisp maintains solid uptime. The platform runs on distributed infrastructure and most incidents are resolved quickly.