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Is HubSpot Down?

HubSpot powers CRM, marketing, sales, and service tools for millions of businesses. Outages can disrupt Service Hub ticketing, live chat, knowledge base, and CRM data.

Live Status

Official status page: https://status.hubspot.com

Common HubSpot Issues

If HubSpot appears to be working but you're still having problems, here are the most commonly reported issues:

CRM dashboard failing to load or showing stale data
Service Hub ticket creation errors
Live chat widget not appearing on websites
Workflow automations stuck or delayed
Email sequences failing to send
API calls returning 500 errors

What to Do When HubSpot Is Down

1. Check the official status page. Visit status.hubspot.com for real-time incident updates and estimated time to resolution.

2. Clear your cache and try a different browser. Sometimes what looks like an outage is a local caching issue. Try incognito mode or a different device.

3. Check your internet connection. Test other websites to confirm your connection is working. Try switching between WiFi and mobile data.

4. Set up backup communication channels. During extended outages, redirect customers to email, phone, or a temporary chat widget from an alternative provider.

5. Consider a backup tool for business continuity. If HubSpot outages are frequent or your business can't afford downtime, having a secondary support tool ready can save you.

HubSpot Alternatives to Consider

If HubSpot downtime is impacting your business, these alternatives offer reliable uptime and comparable features:

Freshdesk

Dedicated helpdesk with free plan for up to 2 agents

Try Freshdesk

Zendesk

Industry-leading support platform

Try Zendesk

LiveChat

Quick setup for live chat needs

Try LiveChat

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Frequently Asked Questions

How do I check if HubSpot is down?

Check status.hubspot.com for official incident reports, or monitor this page for our independent 5-minute checks.

Does HubSpot downtime affect all hubs?

Not always. HubSpot runs services independently — Service Hub can be down while Marketing Hub works fine. Check the status page for per-service updates.

How often does HubSpot experience outages?

HubSpot has strong uptime but experiences 3-5 minor incidents per quarter, usually resolved within an hour.

More About HubSpot