Is ChatBot Down?
ChatBot is an AI chatbot platform by the LiveChat team. Downtime affects bot conversations, visual builder, and integrations with websites and messaging platforms.
Live Status
Official status page: https://status.chatbot.com
Common ChatBot Issues
If ChatBot appears to be working but you're still having problems, here are the most commonly reported issues:
What to Do When ChatBot Is Down
1. Check the official status page. Visit status.chatbot.com for real-time incident updates and estimated time to resolution.
2. Clear your cache and try a different browser. Sometimes what looks like an outage is a local caching issue. Try incognito mode or a different device.
3. Check your internet connection. Test other websites to confirm your connection is working. Try switching between WiFi and mobile data.
4. Set up backup communication channels. During extended outages, redirect customers to email, phone, or a temporary chat widget from an alternative provider.
5. Consider a backup tool for business continuity. If ChatBot outages are frequent or your business can't afford downtime, having a secondary support tool ready can save you.
ChatBot Alternatives to Consider
If ChatBot downtime is impacting your business, these alternatives offer reliable uptime and comparable features:
Some links are affiliate links. We may earn a commission at no extra cost to you. Disclosure
Frequently Asked Questions
How do I check if ChatBot is down?
Check our monitoring on this page, or visit the ChatBot status page for official incident reports.
What happens to website visitors when ChatBot is down?
Visitors won't see the chatbot or will get no response. Configure a fallback to LiveChat or an email form to capture leads during outages.
Is ChatBot different from ChatGPT?
Yes. ChatBot is a customer service bot builder for websites, while ChatGPT is a general-purpose AI assistant by OpenAI.