customer serviceby LiveChat
LiveChat AI
AI-enhanced live chat platform with smart routing, canned response suggestions, and automated greetings. Part of the LiveChat ecosystem alongside ChatBot and HelpDesk for full customer service coverage.
User Ratings
4.5
G2
4.6
Capterra
Pricing
From $20/mo
per agent billing
Stack
AI ModelProprietary + OpenAI
PlatformLiveChat
APIYes
MCPNo
Capabilities
✓AI Powered Response Suggestions
✓Smart Visitor Routing
✓Automated Greetings By Behavior
✓Sentiment Analysis
✓Chat Summarization
✓Rich Message Cards
✓Pre Chat Surveys
✓Post Chat Ratings
Integrations
ShopifyWordPressSalesforceHubSpotZapier
LiveChat AI on AgentWhispers
Deep dives, pricing breakdowns, and comparisons