customer serviceby Gorgias
Gorgias Automate
AI-powered automation for ecommerce support teams. Deep Shopify and BigCommerce integration allows order lookups, refund processing, and shipping updates without human intervention. Purpose-built for online stores.
User Ratings
4.6
G2
4.7
Capterra
Pricing
From $10/mo
per ticket volume billing
Stack
AI ModelProprietary
PlatformGorgias
APIYes
MCPNo
Capabilities
✓Order Status Auto Lookup
✓Refund Processing Automation
✓Shipping Tracking Updates
✓Intent Detection And Routing
✓Macro Suggestions
✓Revenue Attribution Tracking
✓Shopify Sidebar Integration
✓Multi Channel (Email, Chat, Social)
Integrations
ShopifyBigCommerceMagentoKlaviyoRechargeLoop Returns
Gorgias Automate on AgentWhispers
Deep dives, pricing breakdowns, and comparisons